PURCHASE RULES IN THE ELECTRONIC STORE
1. CONCEPTS
1.1. Seller – MB Pukera, legal entity code 303389008, VAT number LT100008864115. The Seller's contact information is provided in the "Contacts" section.
1.2. Online store – an online store located on the website at www.StylishPaw.com
1.3. Buyer – a person who orders or purchases goods in the Online Store.
1.4. Working day – every day of the week, except Saturday and Sunday and public holidays, which are declared non-working days in accordance with the legal acts of the Republic of Lithuania.
1.5. Personal data – Buyer's data specified in the Privacy Policy.
1.6. Privacy Policy – a document approved by the Seller, which provides the main provisions regarding the collection, accumulation, processing and storage of Personal Data and other related aspects when using this online store.
1.7. Rules – these purchase rules, which describe the provisions related to the purchase of goods in the Online Store.
1.8. Account – the result of the Buyer's registration in the Online Store, which results in the creation of an account in which the personal data provided by the Buyer and data about orders in the Online Store are stored.
2. GENERAL PROVISIONS
2.1. These Rules are a legal document that must be followed by the Buyer and the Seller. The Rules provide for the rights and obligations of the Buyer and the Seller, other terms and conditions of the purchase and sale agreement and provisions related to purchases in the Online Store. Before ordering goods in the Online Store, we recommend that you carefully read the Rules and the Privacy Policy and make sure that you have properly understood them. If you do not agree with the provisions of the Rules and (or) the Privacy Policy, you should not use the Online Store.
2.2. You have the right to purchase in the Online Store:
- capable natural persons, i.e. persons who have reached the age of majority and whose capacity is not restricted by court order;
- minors between the ages of 14 and 18 with the consent of their parents or guardians, except in cases where they independently dispose of their income;
- legal entities acting through authorized representatives;
- authorized representatives of all the aforementioned persons.
2.3. By placing an order in this Online Store, the Buyer confirms that he has the right to purchase goods in the Online Store.
2.4. Goods are considered ordered when the Buyer pays for the goods and receives confirmation at the email address provided by the Buyer that the Buyer's order has been processed.
3. BUYER'S RIGHTS AND OBLIGATIONS
3.1. Right to withdraw from the contract of sale of goods
The Buyer has the right to purchase goods in the online store in accordance with the procedure established in these rules and other information sections of the Seller's online store.
3.2 In accordance with the provisions of the legal acts of the Republic of Lithuania regulating the legal relations between the Seller and the Buyer, the Buyer has the right to withdraw from the contract for the purchase and sale of goods concluded with the “stylishpaw.com” online store by notifying the Seller in writing (by filling out the return form, or by e-mail, indicating the desired product to be returned and its order number) no later than 14 (fourteen) business days from the date of delivery of the goods.
3.3. The Seller has the right not to carry out the refund procedure until the Buyer has received the returned goods or proof that the Buyer has sent the returned goods, whichever is earlier. The Buyer is responsible for any diminished value of the goods resulting from actions that are not necessary to establish the nature, characteristics and functioning of the goods.
3.2. Terms of return of goods
The Buyer may exercise the right only under all of the following conditions :
- the product has not been damaged or its appearance has not been substantially changed;
- the item has not been worn and its consumer properties have been preserved;
- the goods have all the internal and external labels, protective films, etc. that were on them at the time of purchase intact and uncut. If the removal of the label was necessary to inspect the goods, the Seller has the right not to accept the goods without labels if it can prove that this will incur additional costs (costs of producing and approving a new label) or the removal of such labels cannot be restored, the goods lose their originality.
-the buyer does not have the right to return goods that have been worn, stained, or otherwise damaged in their original appearance.
3.3. Changing the size of the product
If the product purchased by the Buyer is of the wrong size, the Buyer may return the purchased product and recover the money paid and order a product of the correct size, in accordance with the conditions of paragraph 3.2.
3.4. Right to return a defective product
The Buyer, having purchased a defective product, has the right to submit a request to the Seller within 2 years from the date of delivery of the product to the Buyer. In such a case, the Buyer must contact the Seller at the e-mail address or phone number specified in the "Contacts" section of the Online Store and provide information about his/her name, surname, reason for returning the product, order number or invoice number confirming payment for the product, contact details (phone number or e-mail address), bank account number and the name and code of the bank in which this account is held, if due to the requirement specified by the Buyer it is necessary to return the money paid by the Buyer for the product or part of it to the Buyer's account, and one of the following requirements:
- to eliminate the defects of an item (repair the item);
- replace a product of inadequate quality with a product of adequate quality;
- reduce the price of the product;
- refund the price paid.
A product will be considered of good quality if (i) it corresponds to the description and characteristics specified in the Online Store (ii) it is suitable for normal use like other products of the same type (iii) the quality and characteristics of the product are such as can be expected from other products of the same type.
If the Buyer requests a refund of the price paid and such a request is justified, the Buyer shall be refunded the full amount paid for the product, including the delivery costs associated with sending the product, as well as the costs of sending such product back. The amount shall be refunded in the same way that the Buyer chose when purchasing the product.
4. RIGHTS AND OBLIGATIONS OF THE SELLER
4.1. The Seller undertakes to provide access to the services of the Online Store, the operating conditions of which are determined by these Rules and other conditions published in the Online Store.
4.2. If the Buyer pays for the goods, but cannot be contacted within the specified time period according to the selected delivery method, the Buyer's order is canceled and returned to the Seller.
4.3. The Seller undertakes to deliver the goods purchased by the Buyer by the delivery method chosen by the Buyer, under the conditions provided for in the Rules.
4.4. When, due to unforeseen circumstances related to the supply of goods or the fact that there are no goods left in stock, the Seller cannot deliver the goods purchased in the Online Store, the Seller has the right to terminate the purchase and sale agreement, informing the Buyer in advance. In such a case, the Seller may offer the Buyer a product of the same or higher quality and value. If the Buyer refuses, the Seller undertakes to return the money paid by the Buyer within 5 business days to the Buyer's account from which the payment was made.
4.5. The Seller reserves the right to remove any product from the Online Store and to remove or change any information on the Online Site at any time. The Seller makes every effort to fulfill each Buyer's order, however, exceptional circumstances may arise that force the order to be canceled after sending the order confirmation and the Seller reserves the right to do so at any time.
4.6. If the Buyer decides to withdraw from the purchase and sale agreement and informs the Seller thereof in accordance with the procedure provided for in Section 3 of the Rules, the Seller shall refund the amount paid by the Buyer in accordance with the procedure provided for in Section 3 of the Rules.
4.7. If the Buyer uses the Online Store in violation of these Rules, attempts to undermine the stability and security of the Online Store or otherwise violates the legal acts of the Republic of Lithuania, the Seller has the right to restrict the Buyer's use of the Online Store or cancel the Buyer's Account without warning. In any case, the Seller will not be liable for any losses or damage resulting from an attack on information systems, a virus or other software or technologically harmful or harmful material that may affect the computers, IT equipment, data or materials of persons using the Online Store due to the use of the Online Store or the downloading of its content, as well as the websites to which it is directed.
4.8. If the Online Store contains links to other websites and third-party information, the aforementioned links are provided for informational purposes only and the Seller does not control these websites, regardless of their content or information. Therefore, the Seller does not assume any liability for any loss or damage arising from their use.
5. ORDER
5.1. The price of the product is indicated in euros including VAT. Delivery costs are added to the price of the product, according to the selected delivery and payment method.
5.2. The Buyer can order and purchase goods in the Online Store in one of the following ways:
- by registering in the Online Store and creating an Account, specifying the data that is mandatory during registration. The Buyer can log in to his/her Account by entering the email address specified during registration and the password created by the Buyer;
- without registering an Account in the Online Store. In this case, the Buyer must provide his/her name, surname, email address, phone number, and information about the delivery address.
5.3. Order confirmation will be provided to the Buyer at the Buyer's email address specified at the time of order confirmation.
6. PRICE AND PAYMENT FOR GOODS
6.1. Payment for goods is made by payment card (Visa, Maestro or Mastercard) or by electronic banking, making a direct transfer.
6.2. The Buyer undertakes to pay for the goods immediately. Only after the Buyer has paid for the order will the order for the goods be formed.
6.3. Upon receipt of the Buyer's order, the Buyer's card will be authorized to ensure that there are sufficient funds on the payment card to complete the payment transaction.
6.4. By clicking the "Pay" button during order confirmation, the Buyer confirms that the payment card is his.
6.5. Payment cards are verified and authorized by the entity that issued the payment card, but if it does not authorize the payment, the Seller is not responsible for any delay or failed delivery.
6.6. The Buyer agrees that the Seller will provide the invoice in electronic form.
7. DELIVERY AND COLLECTION OF GOODS
7.1. When purchasing goods in the Online Store, the Buyer selects the delivery method and provides the exact delivery address.
7.2. The Buyer undertakes to accept the goods himself. If he cannot accept the goods himself, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims against the Seller regarding the delivery of the goods to an inappropriate entity.
Delivery methods and prices are indicated in the online store in the "delivery" section.
* Prices may change depending on the partners' offers at the time. Delivery fee applies to one order. Delivery to the Curonian Spit is only possible via the parcel terminal.
The exact amount of the delivery fee is indicated to the Buyer in the Online Store before confirming the order. After confirming the order, the amount of the delivery fee will not be changed.
7.5. Delivery times are provided in the product descriptions. They are preliminary and may be subject to change.
7.6. The Seller is exempt from liability for violation of the terms of delivery of goods if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the control of the Buyer.
8. PROCESSING OF PERSONAL DATA
Personal data provided by the Buyer is processed in accordance with the procedure and conditions specified in the Privacy Policy .
9. FINAL PROVISIONS
9.1. The Seller reserves the right to change and supplement these Rules and other documents related to these Rules at any time. Additions or amendments to the Rules shall enter into force from the date of their publication, by publishing this in the Online Store. If the Buyer does not agree with the new version of the Rules, partial additions or amendments, the Buyer has the right to refuse them, provided that the Buyer loses the right to use the services of the Online Store. When purchasing in the Online Store, the rules in force at the time of placing the order apply.
9.2. The Parties are exempted from the performance of obligations under these Rules if they cannot be fulfilled due to unforeseen circumstances beyond the control of the Parties, which are provided for in the Rules on Exemption from Liability in the Event of Force Majeure, approved by Resolution No. 840 of the Government of the Republic of Lithuania of 15 July 1996, and in other legal acts of the Republic of Lithuania.
9.3. All copyrights and other intellectual property rights to the textual or graphic content of the Online Store belong to the Seller or a third party providing the content. It is prohibited to use or distribute the content of the Online Store without the written consent of the Seller.
9.4. The Seller does not assume any risk and is unconditionally exempted from liability if the Buyer has not thoroughly familiarized himself with these Rules, although he has been given such an opportunity.
9.5. The law of the Republic of Lithuania shall apply to relations arising from these Rules. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
9.6. Persons using this Online Store agree that most of the communication with the Seller will take place electronically. The Seller will contact the Buyer by e-mail or provide information by posting it in the Online Store. The Buyer shall send all messages and questions by e-mail or by contacting the phone number specified in the "Help and Information" section of the Online Store.